Best AI NPS Software for 2026 - Krowdbase

Best AI-Powered NPS Software for 2026 - Free & Paid

AI NPS Software enables organizations to measure customer loyalty more accurately by integrating artificial intelligence into survey distribution, response analysis, and trend identification. By embedding machine learning into Net Promoter Score workflows, businesses can identify at-risk customers, predict churn patterns, and uncover sentiment drivers that manual analysis often overlooks. Rather than relying on static survey tools, AI-Powered NPS Software automates follow-ups, segments feedback intelligently, and delivers actionable insights through natural language processing and sentiment scoring. Customer experience teams benefit from real-time alerts, predictive analytics, and consolidated dashboards that reduce response time and improve retention strategies. Krowdbase lists the best AI-Powered NPS Software with pricing, features, screenshots, and demos. Compare leading platforms efficiently to identify the right solution based on survey volume, integration needs, and reporting requirements. During evaluation, prioritize AI transparency, customization options, API compatibility, and reporting depth to ensure long-term scalability and operational alignment. Selecting the right AI-driven NPS platform today establishes a data-informed foundation for continuous customer insight, proactive engagement, and measurable loyalty improvements while supporting confident decision-making through clear product comparison and verified pricing information.

109 Softwares | Rankings updated: Apr 05, 2026

Explore Top AI NPS Software with Features, Pricing, Screenshot, and Videos.

Features
Devices
Pricing
Free Trial
SurveyMonkey
SurveyMonkey logo

SurveyMonkey

Krowdbase Shortlist

With expert templates, 25+ question types, and AI-assisted survey design and insights, SurveyMonkey makes it easy to create surveys that help you reach and learn from the right audienceno expertise required. Whether you need to go big picture or dril...load more

Free Trial Not AvailableStarting at: $30/per year
Vantage Circle
Vantage Circle logo

Vantage Circle

Vantage Rewards helps organizations simplify and automate their entire employee rewards and recognition programs. It is a powerful SaaS-based rewards and recognition platform that is easy to use and makes the employee recognition process easy, fun, c...load more

Free Trial Not Available
Jotform
Jotform logo

Jotform

Krowdbase Shortlist

Jotform helps small teams automate forms and surveys with customizable fields, mobile signatures, and survey logic. Its widely used by administrative roles across nonprofits and education. While PDF formatting and task tracking pose challenges, advan...load more

Free Trial AvailableStarting at: $39/per month
Trustpilot
Trustpilot logo

Trustpilot

A customer review management tool that brings businesses and consumers together through reviews.

Free Trial AvailableStarting at: $299/per month
SurveyLegend
SurveyLegend logo

SurveyLegend

Krowdbase Shortlist

SurveyLegend is the next generation of online surveys engaging, platform-independent & beautiful. It empowers companies large and small and individuals to create mobile-friendly surveys. Now you can create great-looking surveys on your PC or tablet, ...load more

Free Trial Not AvailableStarting at: $0
Typeform
Typeform logo

Typeform

Typeform is a refreshingly different survey builder. We help over 150,000 businesses gather more useful feedback and do more thorough research with surveys people enjoy. Designed to look striking and feel effortless to fill out, Typeform drives 500 m...load more

Free Trial Not AvailableStarting at: $29/per month
Zoho Survey
Zoho Survey logo

Zoho Survey

Krowdbase Shortlist

Zoho Survey helps create surveys, gather feedback, conduct research, and gain insights to improve business decisions.

Free Trial AvailableStarting at: $35/per month
Alchemer
Alchemer logo

Alchemer

Alchemer offers the world most flexible feedback & data collection platform that allows organizations to effectively close the loop.

Free Trial AvailableStarting at: $55/per month
Nicereply
Nicereply logo

Nicereply

Nicereply CX = The effortless way to champion customer experience Teams at companies like Microsoft, Lenovo, and Hubspot use Nicereply to: - collect immediate feedback - use one-click CSAT, CES & NPS surveys - measure feedback per agent, team, countr...load more

Free Trial Not AvailableStarting at: $59/usage based
forms.app
forms.app logo

forms.app

Krowdbase Shortlist

forms.app is an online form builder that enables users to create and customize forms, surveys, and quizzes. Its drag-and-drop interface allows anyone to design professional forms quickly. The platform includes AI-powered tools that generate questions...load more

Free Trial Not AvailableStarting at: $0/free plan
XM for Customer Experience
XM for Customer Experience logo

XM for Customer Experience

Stop customer issues from becoming lost revenue with the world's most advanced, AI-driven customer experience platform. Qualtrics XM for Customer Experience gives every employee the tools they need to improve every key moment along the customer journ...load more

Free Trial Not AvailableStarting at: $1500/per year
CustomerHero
CustomerHero logo

CustomerHero

The most professional survey software for your company. Popular survey types: - NPS, Customer satisfaction, - HR, Employee feedback, Customer Experience, Exit Interview, Candidate Experience - Pop-up surveys

Free Trial Not Available
CheckMarket
CheckMarket logo

CheckMarket

Online Survey Software for Every Business CheckMarket is the world s easiest to use online survey software with the most flexible pricing model around, providing thousands of businesses with an effortless way to gain the insights they need to grow, i...load more

Free Trial Not AvailableStarting at: $150/usage based
SurveySparrow
SurveySparrow logo

SurveySparrow

SurveySparrow transforms how you manage surveys and elevate your customer experience by turning feedback into actionable insights. Effortlessly capture detailed feedback from every interaction on your digital platforms and engage directly with custom...load more

Free Trial Not Available
SmartSurvey
SmartSurvey logo

SmartSurvey

Elevate your data collection with our survey software a comprehensive solution designed for organisations requiring advanced features, robust security, and seamless collaboration. Create customised, branded surveys that resonate with your audience, u...load more

Free Trial Not AvailableStarting at: £0
AskNicely
AskNicely logo

AskNicely

Get more repeat purchases and referrals by improving your customers' experiences. Collect real-time customer feedback to motivate, engage, and coach your service providers so they can deliver exceptional customer experiences, every time. Discover why...load more

Free Trial Not AvailableStarting at: $399/per month
Survicate
Survicate logo

Survicate

Survicate is the complete customer feedback platform that helps you gather continuous insights at scale and act on them with confidence. With advanced analysis tools, AI-powered insights, and 360-view customizable dashboards, Survicate helps you turn...load more

Free Trial Not AvailableStarting at: $0/free plan
Empuls
Empuls logo

Empuls

Make recognition democratic, frequent and continuous with Empuls employee recognition platform. Use platform features like comments, tags, hi-fives, claps to bring more engagement. Whether it's a job well done, welcoming a new team member aboard or a...load more

Free Trial Not AvailableStarting at: $2/per month
Flex Surveys
Flex Surveys logo

Flex Surveys

We will work with you to design your *100% Confidential* Employee Engagement survey and then handle all of the behind the scenes work. Our services include a dedicated data analyst to provide updates on survey participation and manage your survey dat...load more

Free Trial Not AvailableStarting at: $4500/one time
Customerly
Customerly logo

Customerly

Customerly is an In-App Messaging platform for SaaS companies. Be more human, build a relationship with your users, drive conversions and gather feedback. Increase user retention and satisfaction with Customerly. Simple tools to engage SaaS users, su...load more

Free Trial Not AvailableStarting at: $0
Qwary
Qwary logo

Qwary

Qwary is a versatile experience management platform that enhances user engagement, streamlines retention and boosts satisfaction. Our solution drives improvements across processes, products, and digital interfaces, significantly increasing customer v...load more

Free Trial Not AvailableStarting at: $199/usage based
Zonka Feedback
Zonka Feedback logo

Zonka Feedback

Zonka Feedback Survey Platform is a multichannel Survey & Feedback Software to transform the way you manage Employee & Customer Experience. Measure the right CX metrics including Net Promoter Score, Customer Effort Score & CSAT Score. Take feedback &...load more

Free Trial Not AvailableStarting at: $199/per month
SurveyLab
SurveyLab logo

SurveyLab

SurveyLab is a professional online survey tool that supports survey creation, automates response collection and report generation. System is a web application and no additional software except a web browser is needed to use it. Some of the service fe...load more

Free Trial Not AvailableStarting at: $49/per month
Simplesat
Simplesat logo

Simplesat

Simplesat is the fun and easy way to collect CSAT, CES (Customer Effort Score, and NPS (Net Promoter Score) feedback. Collect customer satisfaction directly through ConnectWise, Zendesk, Autotask, ... Read more

Free Trial AvailableStarting at: $119/per month
Listen360
Listen360 logo

Listen360

Franchise leaders use Listen360 to measure and act on Net Promoter Score (NPS) with precision. Automated surveys capture promoters, passives, and detractors after each visit, giving brands a clear benchmark of customer sentiment. By identifying at-ri...load more

Free Trial Not AvailableStarting at: $99