Best Cloud-Based Insurance CRM Software 2026 - Free & Paid

Deliver great service and a flexible agent experience, from anywhere. Give agents a holistic view of every customer, whether theyre in the contact center or working remote. Scale and optimise service by leveraging AI and integrating popular support c...load more

HubSpot CRM is a contact and lead management platform used primarily by small businesses in marketing, IT, and software services. Reviewers highlight its ease of use, strong email tracking, and integrations with Gmail and Outlook. A 2025 update intro...load more

Zoho CRM is a customer relationship management (CRM) tool primarily used by small businesses in IT services, marketing, and software. It helps teams manage leads, automate sales workflows, and centralize customer data. Reviewers highlight its afforda...load more

Pipedrive is a customer relationship management (CRM) tool built for small businesses in industries such as IT, marketing, and finance. It supports sales, marketing, and admin teams in managing leads and pipelines through visual drag-and-drop workflo...load more

Docusign helps small businesses streamline digital agreements, especially in real estate, healthcare, and IT services. Its key benefit is fast, legally binding signatures with guided signing and multi-party workflows. While pricing is lower than aver...load more

Twilio is a trusted and reliable partner for businesses looking to improve their communication capabilities.

Mailchimp is a marketing platform primarily used by small businesses in marketing and IT services to manage email campaigns and customer outreach. Users value its drag-and-drop editor and real-time analytics for campaign tracking. Its AI growth assis...load more

Zapier helps small businesses automate workflows across thousands of apps, with most users working in marketing, IT, and administrative roles. Its standout benefit is saving time by reducing manual tasks through no-code automation and integrations. U...load more

Google Workspace's word processing for teams. Work on a single document with team members or people outside your company. See edits as others type, communicate through built-in chat and ask questions by including comments. Create, edit and share docs...load more

Calendly helps businesses manage external meetings and client appointments with link-based scheduling and calendar syncing. Its most used by administrative and marketing teams in service-heavy industries. Reviewers highlight its time-saving setup and...load more

Build a customer 360 with a CRM that is deeply integrated across sales, service, marketing, commerce, and more with trusted AI, data, analytics, and collaboration in one integrated solution. Discover how Einstein 1 helps you become an AI Enterprise b...load more

Dynamics 365 helps manage customer relationships, business operations, and reporting through centralized tools. Its most used by administrative and IT teams in software services and support roles. Its contact database and integrated business operatio...load more

Zendesk Suite helps small businesses manage customer support across email, chat, and messaging channels. Its most used by IT services and software services teams handling daily ticketing workflows. Reviewers highlight its structured ticket management...load more

Zoho Desk helps small businesses manage customer support across email, chat, and social media platforms. Its most used by administrative and IT teams in service-oriented firms. Reviewers value its ticket management and automation tools, though report...load more

NetSuite is a cloud-based enterprise-resource-planning system (ERP) used by small businesses in IT services, accounting, and retail to manage financials, billing, and reporting. Users highlight its real-time reporting and automation as key benefits b...load more

Keap helps small businesses manage customer relationships, automate outreach, and centralize contact data. Its most used by marketing, consulting, and real estate teams with daily customer relationship management (CRM) needs. Your team will value its...load more

Odoo helps businesses manage inventory across warehouses with barcode scanning and real-time tracking. Its most used by small firms in retail, consumer services, supply chain, and construction. Your team can benefit from Odoos modular design and its ...load more

Bitrix24 helps small businesses manage customer relationships, tasks, and internal communication from a single platform. Its most used by administrative and marketing teams working daily across CRM and project workflows. Reviewers value its task sche...load more

EngageBay CRM helps businesses manage customer relationships, automate marketing, and streamline outreach. Its most used by marketing, IT services, and software services teams. Your team will value its contact management and campaign tools, though re...load more

Act! helps small businesses manage customer relationships, track interactions, and organize contact data with customizable workflows. Sales and admin teams rely on it for daily scheduling and contact management. Reviewers value its contact database a...load more

The best CRM for advocates. Manage Contacts, Projects & Timesheets all right inside your Outlook and Teams.

Apptivo helps small businesses manage customer relationships, track sales, and automate workflows across departments. Its most used by administrative staff, entrepreneurs, and IT teams. Reviewers highlight its customizable contact management and resp...load more

Insightly helps small businesses manage customer relationships, tasks, and sales workflows in one platform. It s most used by marketing, IT services, and construction teams. Users value its contact linking and task scheduling tools, though reporting ...load more

Less Annoying CRM simplifies contact and lead management for small businesses. It s most used by sales and consulting teams in service-driven industries. Users value its simplicity, responsive support, and fast setup. While reporting is limited, feat...load more

Freshsales helps small businesses manage contacts, leads, and campaigns from a single dashboard. Its most used by sales and support teams in service-oriented firms. Reviewers highlight its ease of use and built-in email tools, though youll likely fac...load more