Best CMDB Software for Small Businesses 2026 - Free & Paid

BMC Helix CMDB is a configuration management solution that provides organizations with a single source of reference to track IT assets, configurations, and relationships across on-premises and cloud environments. BMC Helix CMDB offers capabilities to...load more

ServiceDesk Plus empowers IT help desks to accelerate resolution timelines with no-code help desk automations, ticketing workflows, SLAs, AI-powered chatbot, and employee self-service portal. Incident tickets and service requests can be categorized, ...load more

SolarWinds® Service Desk is a cloud-based, IT help desk solution that has helped organizations reduce cost per ticket by up to 15% and issue resolution time by up to 48% with smart ticket routing, automated workflows, and integrated asset management....load more

You can track and manage ownership of all your assets in a single view. Gain enterprise-wide asset visibility and control to manage all your IT and non-IT assets. With integrated Purchase order and Contract management system, you can be assured that ...load more

Device42 is the most comprehensive discovery system for Hybrid IT available today. Continuously discover, map, and optimize infrastructure and applications across data center and cloud environments. Device42 intelligently groups discovered workloads ...load more

Unexpected changes in an IT environment can both create major challenges and degrade services. Due to their critical nature, you'll want to ensure you create awareness, follow protective processes and track changes at the device level to ensure succe...load more

Looking for a reliable, flexible, and cost-effective way to manage your IT services easily? iTop is the comprehensive solution designed with your needs in mind. Whether you re an infrastructure manager handling complex systems, a service support lead...load more

CMDBuild is an open source web environment for the configuration of custom applications for Asset Management solutions.

From IT asset management to the CMDB: i-doit has a solution for all of your documentation projects. Existing data sources can be integrated, giving you all of your information in a centralised, well-organised repository. Ensuring you know everything ...load more

Jira Service Management helps IT and service teams manage tickets, automate workflows, and track issues across departments. Its most used by small businesses in IT services and software, especially those already using Atlassian tools. Reviewers highl...load more

Freshservice helps small businesses and IT teams manage tickets, assets, and internal support workflows with automation and dashboards. Its most used by IT and administrative teams in service-based organizations. Reviewers highlight its ticket manage...load more

ServiceNow is a robust help desk and IT service management (ITSM) platform built for enterprise-level organizations and IT teams. It helps support efficiency with automation tools, streamlined ticket management, and a self-service portal. While Servi...load more

Vivantio's fully configurable help desk empowers service teams to deliver unparalleled support to internal and external customers. Elevate beyond traditional ticketing to a platform that anticipates needs with predictive analysis, streamlines operati...load more

BOSSDesk is your all-in-one ITSM and Help Desk solution, now turbocharged with BOSSDesk AI for unprecedented efficiency. Available across Cloud, On-Premise, and mobile, this user-friendly platform enhances IT operations with AI-powered automation, op...load more

Everything's urgent. Work on what counts. TOPdesk helps busy service teams handle incoming requests, automatically assign tasks to the right people, and see who's doing what so you can stay ahead instead of just keeping up. Youre no longer drowning ...load more

ChangeGear delivers a comprehensive service and support solution for IT and enterprise service requirements. It includes all the capabilities you would need. Based on ITIL processes, it includes AI capabilities with a virtual agent and copilot. Self-...load more

Deepser is a modern Help Desk and Ticketing software, with an interactive Web interface. It allows you to efficiently manage customer support, optimizing the use of company resources and saving time.Thanks to Deepser you can easily measure service da...load more

Motadata ServiceOps is an ITIL-aligned ITSM solution built on our proprietary DFIT (Deep Learning Framework for IT Operation) that empowers IT organizations to rapidly adopt changes across people, ... Read more

GLPI is an open source IT Service Management software. GLPI features a web-based interface that enables you to build your own database: multi-user support, multi-location use, multilingual management, etc. Its core functionalities provide Knowledge b...load more

HaloITSM is a single, all-inclusive Enterprise Service Management solution. It will transform your current ways of working into intuitive, up-to-the-minute workflows, as well as give your teams the ability to deliver the very best service to customer...load more

Config Tool from AWS is a cloud-based that helps businesses assess, audit, and evaluate multi-account AWS environments.

Qualys VMDR enables organizations to automatically discover every asset in their environment, including unmanaged assets appearing on the network, inventory all hardware and software, and classify and tag critical assets. VMDR continuously assesses t...load more

Ensure software compliance, lower hardware downtime, and always be audit-ready with our powerful IT asset management solution for remote teams. Get complete visibility into your IT infrastructure by IT asset lifecycle management, software license tra...load more

Support your employee relationship with personalized intranet. Manage onboarding, employee compliance, tasks policies, assigned equipment, assets, projects, tasks, meeting minutes and say goodbye to your messy documents, spreadsheets or apps. One int...load more

SymphonyAI helps enterprises dramatically reduce the cost and complexity of IT Management while improving efficiency and productivity.