Alcea Helpdesk
Alcea HelpDesk is a complete tracking system that includes Issue Tracking, Knowledge Base, Contract & Opportunity Tracking
What is Alcea Helpdesk?
Alcea HelpDesk is part of a complete tracking system that will give companies a competitive advantage. It isn't just a Help Desk tool, it is an all in one tracking platform to give your organization the ability to provide faster response times, increase productivity, and ensure that reported issues are being handled. Using Alcea's powerful workflow rules to flag incidents that fall below performance standards, Alcea HelpDesk ensures that emergency notifications cause the item to be escalated.
Screenshots
Video
Categories
Features
Alerts/Escalation
Automated Routing
Reporting/Analytics
FAQ
The official website of Alcea Helpdesk is http://alceatech.com/
Alcea Helpdesk belongs to the Help Desk category.
Alcea Helpdesk offers features such as Alerts/Escalation, Automated Routing, Reporting/Analytics.
No, Alcea Helpdesk does not offer a free trial.
Need help choosing this software?
Have questions about features, pricing, integrations, or implementation? Send an enquiry to the vendor and get the information you need.
Pricing
Starting at:
$20/per month
Free Trial Available