Amazon Connect
Cloud-based contact center solution that helps businesses streamline customer service processes across multiple channels.
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FAQ
The official website of Amazon Connect is https://aws.amazon.com/connect/
Amazon Connect belongs to the Call Accounting, Call Center, Call Recording, Chatbot, Contact Center, IVR, Predictive Dialer, Speech Analytics, VoIP category.
Amazon Connect offers features such as Call Monitoring, Call Recording, Caller ID, Call Routing, Contact Management, Reporting/Analytics, Automatic Call Distribution, Call Center Management, Voice Mail, Automated Responses, Natural Language Processing, Automated Routing, IVR, Predictive Dialer.
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