Amazon Connect
Cloud-based contact center solution that helps businesses streamline customer service processes across multiple channels.
Screenshots
Video
Features
Call Monitoring
Call Recording
Caller ID
Call Routing
Contact Management
Reporting/Analytics
Automatic Call Distribution
Call Center Management
Voice Mail
Automated Responses
Natural Language Processing
Automated Routing
IVR
Predictive Dialer
FAQ
The official website of Amazon Connect is https://aws.amazon.com/connect/
Amazon Connect belongs to the Call Accounting, Call Center, Call Recording, Chatbot, Contact Center, IVR, Predictive Dialer, Speech Analytics, VoIP category.
Amazon Connect offers features such as Call Monitoring, Call Recording, Caller ID, Call Routing, Contact Management, Reporting/Analytics, Automatic Call Distribution, Call Center Management, Voice Mail, Automated Responses, Natural Language Processing, Automated Routing, IVR, Predictive Dialer.