ARI

ARI is an auto repair shop management software from a US developer, designed to give independent garages and mechanics an affordable, all-in-one system for running their business. It addresses the administrative burden that small repair shops face when estimates, invoices, parts, vehicle histories and customer communications are handled on paper or in several disconnected programmes. This fragmentation slows service, causes pricing errors and makes it difficult to follow up with customers. ARI’s approach is to offer a broad feature set, reported as more than thirty tools and integrations, in a single application that is simple to learn and available on computers and mobile devices, so that shop owners and technicians can manage work orders and customer relationships wherever they are in the shop.

Key features include estimates and invoices with labour and parts, work order management, vehicle and customer records with service history, VIN and licence plate lookup, digital vehicle inspections with photographs, and appointment scheduling. Inventory management tracks parts and suppliers, while technician time tracking and job assignment help control productivity. Customer communication tools send estimates, invoices and service reminders by email or text, and online payment processing allows customers to pay remotely. Reporting covers sales, profitability, taxes and technician performance. ARI integrates with parts catalogues, labour guides, accounting software such as QuickBooks and payment providers, and it supports multiple languages and tax configurations, making it relevant to shops in various countries. The software is available as a cloud-based service with Android, iOS and desktop applications. It is aimed at independent auto repair shops, mobile mechanics, tyre shops, body shops, motorcycle and diesel repair businesses, and small fleet maintenance operations. Its low price and breadth make it accessible to one-person operations. Pricing starts from around USD 39.99 per month with a free trial, and a free version is also available.