Astrea Case Merge
Astrea Case Merge is a Salesforce native lightning component. The component is used to merge duplicate Cases in a Salesforce.
What is Astrea Case Merge?
It supports point and click graphical user interface which is very simple and easy to use. By using this lightning component, Salesforce administrators can merge Cases with the help of following criteria: Subject, Origin, Priority, Status, Contact and CreatedDate range. The component merges the duplicate Case in the parent Case and also their related Email Messages, Comments, Attachments and Files.The component requires 'My Domain' to be enabled in the Salesforce Org to function properly.
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The official website of Astrea Case Merge is http://omotenashi-pms.com/
It supports point and click graphical user interface which is very simple and easy to use. By using this lightning component, Salesforce administrators can merge Cases with the help of following criteria: Subject, Origin, Priority, Status, Contact and CreatedDate range. The component merges the duplicate Case in the parent Case and also their related Email Messages, Comments, Attachments and Files.The component requires 'My Domain' to be enabled in the Salesforce Org to function properly.
Astrea Case Merge belongs to the Customer Service category.
Astrea Case Merge offers features such as Alerts/Escalation, Call Center Management.
No, Astrea Case Merge does not offer a free trial.
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