Cargo

Cargo is a delivery management platform that helps businesses plan, dispatch and track their local deliveries from a single system. Companies that run their own fleets or work with couriers often coordinate drivers through phone calls, messaging apps and spreadsheets, which leads to inefficient routes, missed delivery windows and customers who have little idea when their orders will arrive. Cargo addresses these challenges by combining route optimisation, automated dispatch and real-time tracking in one platform. Its core approach is to automate the operational decisions that consume dispatchers’ time — assigning orders to drivers and sequencing stops — while providing visibility to managers and customers throughout the delivery process. This allows businesses to complete more deliveries with the same resources, reduce fuel costs and improve the customer experience. The platform is designed to be adopted quickly by small and growing delivery operations without extensive training or technical set-up.

Key features include multi-stop route optimisation that takes account of time windows, vehicle capacity and driver availability, automatic or rule-based order assignment, and a driver mobile app that provides navigation, delivery details and electronic proof of delivery through photographs, signatures and notes. Live maps show vehicle locations and delivery status, while automated notifications by SMS or email keep customers informed with estimated arrival times and tracking links. Analytics dashboards report on delivery performance, on-time rates and driver productivity. The platform integrates with e-commerce systems, order management tools and other business applications through integrations and an API, allowing orders to flow in automatically. Cargo is delivered as a cloud-based service with mobile apps for drivers. It is aimed at retailers, restaurants, grocery and pharmacy businesses, distributors and courier companies managing last-mile deliveries. Pricing starts from around USD 25 with a free trial; there is no permanently free version.