Castel Contact Center
Castel's call center solutions empower you with LIVE speech analytics driving real-time agent compliance and call center revenue.
What is Castel Contact Center?
Castel Communications empowers your contact center with LIVE speech analytics technology that drives automated post-call review, agent compliance during a LIVE call, and superior customer engagement. Our comprehensive call center solution suite is built on LIVE listening technology that automates your QA/QM process via keyword spotting. This produces compounding efficiencies that increase agent compliance and contact center revenue.
Video
Categories
Features
Call Logging
Call Monitoring
Call Recording
Queue Management
Reporting/Analytics
FAQ
The official website of Castel Contact Center is http://www.castel.com/
Castel Contact Center belongs to the Call Center category.
Castel Contact Center offers features such as Call Logging, Call Monitoring, Call Recording, Queue Management, Reporting/Analytics.
No, Castel Contact Center does not offer a free trial.
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Pricing
Starting at:
$1/per month
Free Trial Available