Conduit

Conduit is a supply chain collaboration platform that connects orders, compliance and chargeback management, with dock scheduling as a central component of its offering. Retailers, distributors and manufacturers face mounting costs when inbound shipments arrive unannounced, late or non-compliant, leading to congested docks, detention charges, labour inefficiency and disputes with suppliers and carriers. Conduit's approach is to provide a shared scheduling and compliance environment in which suppliers, carriers and receiving facilities coordinate appointments based on purchase order data and facility capacity, while performance and compliance information feeds into chargeback processes. Linking these functions gives organisations a clearer view of how inbound logistics performance affects cost and service levels. The platform aims to replace phone calls, emails and spreadsheets with a single, rules-driven process.

Key features of Conduit Dock Scheduling include a self-service portal where carriers and vendors book appointments against open purchase orders, configurable rules for dock capacity, appointment durations and load types, and real-time visibility of the day's schedule for warehouse teams. Notifications and automated reminders reduce missed appointments, while check-in and gate management tools record actual arrival and unloading times. Order management capabilities help validate shipments against purchase orders, and compliance modules track adherence to vendor requirements such as labelling, packaging and advance ship notices. Chargeback management uses these records to support cost recovery and dispute resolution with transparent evidence. Reporting and analytics highlight carrier and supplier performance, dwell times and dock utilisation, supporting continuous improvement. The platform integrates with warehouse management, ERP and transportation management systems and is delivered as a cloud service. Conduit is aimed at retailers, grocery chains, distributors and consumer goods manufacturers operating distribution centres. Pricing starts from around USD 7,000; no free trial is indicated in this listing and there is no free version.