_logo.jpg&w=256&q=75){kind=logo}
Contact Center as a Service (CCaaS)
Evolve IPs cloud-compliant omnichannel contact center provides businesses with access to broad range of enterprise-grade features.
What is Contact Center as a Service (CCaaS)?
Evolve IPs omnichannel contact center provides organizations with a sophisticated, cloud-based service that delivers real business value. Their advanced features provide contact center leaders with real-time control and visibility of their agents along with rich operational insights. Leverage Evolve IPs cloud compliant architecture for enterprise-grade business continuity while enabling customers to interact across any communication channel with agents operating from anywhere.
Video
Categories
Features
FAQ
The official website of Contact Center as a Service (CCaaS) is http://www.evolveip.net/
Evolve IPs omnichannel contact center provides organizations with a sophisticated, cloud-based service that delivers real business value. Their advanced features provide contact center leaders with real-time control and visibility of their agents along with rich operational insights. Leverage Evolve IPs cloud compliant architecture for enterprise-grade business continuity while enabling customers to interact across any communication channel with agents operating from anywhere.
Contact Center as a Service (CCaaS) belongs to the Auto Dialer, Call Center, Call Center Workforce Management, IVR, Virtualization category.
Contact Center as a Service (CCaaS) offers features such as Automatic Call Distribution, Call Monitoring, Call Recording, Computer Telephony Integration, Predictive Dialer, Reporting/Analytics, Call Logging, Queue Management.
No, Contact Center as a Service (CCaaS) does not offer a free trial.
Pricing
Starting at:
USD 85/per month
Free Trial Available
Reviews(0)
Write a reviewContact Center as a Service (CCaaS) alternatives
Webex Suite
Webex Suite is an all-in-one, intelligent collaboration suite built on an industry leading and secure Webex Platform with artificial intelligence features built-in. With 8 powerful individual workloads Webex Suite brings together Meetings,...load more
Dynamics 365
Dynamics 365 helps manage customer relationships, business operations, and reporting through centralized tools. Its most used by administrative and IT teams in software services and support roles. Its contact database and integrated business...load more
Zendesk Suite
Zendesk Suite helps small businesses manage customer support across email, chat, and messaging channels. Its most used by IT services and software services teams handling daily ticketing workflows. Reviewers highlight its structured ticket...load more
Freshdesk
Freshdesk is a help desk platform used by small businesses in IT and education. It helps teams manage support tickets across channels, with strengths in automation and collaboration. Users value ticket tracking and real-time chat, but cite limits in...load more
Zoho Desk
Zoho Desk helps small businesses manage customer support across email, chat, and social media platforms. Its most used by administrative and IT teams in service-oriented firms. Reviewers value its ticket management and automation tools, though...load more
Google Cloud
Google Cloud Platform is cloud-based suite of solutions that allows users to create anything from websites to complex applications for businesses of all sizes across a range of industries. Google Cloud Platform offers a scalable data warehouse...load more
LiveAgent
LiveAgent enables small businesses to manage customer support across chat, email, and social channels. Its most used by support and admin teams in IT services and retail industries. Ticket management and chat history are standout features while...load more
Bitrix24
Bitrix24 helps small businesses manage customer relationships, tasks, and internal communication from a single platform. Its most used by administrative and marketing teams working daily across CRM and project workflows. Reviewers value its task...load more
Nextiva
Nextiva is a VoIP call center platform popular among small businesses in insurance, construction, and real estate. It streamlines call management with tools like voicemail-to-email and custom call routing. Setup is quick, and reliability is strong....load more