Dashboard OSM

Dashboard OSM is an order and sales management system for ecommerce businesses that sell across several channels at once. Merchants operating on their own web stores alongside marketplaces such as Amazon and eBay often struggle to keep inventory, orders, customer communication and shipping aligned, especially as order volumes grow. Managing each channel separately leads to overselling, delayed dispatch, inconsistent customer service and a heavy manual workload for operations staff. Dashboard OSM addresses this by consolidating multichannel operations in a central dashboard, pulling orders from connected channels, synchronising stock levels and providing unified tools for fulfilment and support. Its approach is to act as the operational hub of an online retail business, allowing teams to process orders in bulk, apply business rules and monitor performance without switching between multiple seller portals, spreadsheets and courier websites throughout the working day.

Key features include multichannel order management with automated import and status updates, inventory synchronisation across channels and warehouses, product listing management, and purchasing and supplier tools for replenishment. Shipping capabilities cover rate comparison, label printing and tracking updates with major carriers, while a customer service module centralises buyer messages and case handling, including marketplace communications, to help sellers meet response-time requirements. Automation rules can route orders to particular warehouses or fulfilment partners, apply shipping methods or flag exceptions for review. Reporting tools analyse sales by channel and product, profitability and fulfilment performance, supporting better pricing and inventory decisions. The system is cloud-based and integrates with ecommerce platforms, marketplaces, accounting software and third-party logistics providers. Target users are established online retailers, brands and distributors with significant order volumes and multiple sales channels, particularly those needing operational control beyond what individual platforms provide. Pricing starts from around USD 349.99 per month with a free trial available; there is no permanently free version.