Descartes MacroPoint

Descartes MacroPoint is a real-time freight visibility platform that helps shippers, freight brokers and third-party logistics providers track shipments across a wide network of carriers. Acquired by Descartes Systems Group, MacroPoint is widely used in the North American truckload market, where visibility has traditionally depended on manual check calls between brokers, dispatchers and drivers. That process is time-consuming, error-prone and difficult to scale, and it often leaves customers without reliable estimated arrival times. MacroPoint’s approach is to collect location data automatically from a variety of sources — including electronic logging devices, telematics systems, carrier transportation management systems and a driver mobile application — and to normalise that data into a consistent tracking feed that can be shared with internal teams and customers.

Key capabilities include automated location updates at configurable intervals, estimated arrival calculations, geofence-based arrival and departure events, exception alerts for late or off-route loads, and a web portal and mobile views for monitoring freight. The platform supports truckload, LTL, intermodal and ocean tracking to varying degrees, and offers capacity matching features that use tracking data to identify carriers with trucks near available loads, helping brokers source capacity more efficiently. Integrations with leading transportation management systems, load boards and ELD providers allow tracking to be initiated directly from existing workflows, and tracking data can be shared with shippers through APIs and customer portals. Performance reporting provides insight into on-time delivery and carrier compliance with tracking requirements. As a cloud service, MacroPoint can be deployed quickly and scaled with load volume, making it suitable for large brokerages, 3PLs, shippers and carriers alike. It is most valuable where customer expectations for real-time visibility are high and manual tracking has become a bottleneck. Pricing starts from around USD 1,000; no free trial or free version is available.