Dynamics 365 Customer Service
Customer service management solution that helps businesses identify and solve service issues to create personalized buyer experiences.
What is Dynamics 365 Customer Service?
Microsoft Dynamics 365 Customer Service is an omnichannel customer service management solution that helps businesses identify and solve service issues to create personalized buyer experiences. Quickly create workflows and automate repetitive tasks, leverage artificial intelligence (AI) to deliver proactive service, empower employees with mobile apps on every device, and more.
Screenshots
Categories
Features
Alerts/Escalation
Call Center Management
Knowledge Base Management
Reporting & Statistics
FAQ
The official website of Dynamics 365 Customer Service is https://dynamics.microsoft.com/en-us/customer-service/overview/
Dynamics 365 Customer Service belongs to the Customer Service category.
Dynamics 365 Customer Service offers features such as Alerts/Escalation, Call Center Management, Knowledge Base Management, Reporting & Statistics.
No, Dynamics 365 Customer Service does not offer a free trial.
Need help choosing this software?
Have questions about features, pricing, integrations, or implementation? Send an enquiry to the vendor and get the information you need.