Dynamics 365 Customer Service – Features, Pricing & Reviews 2026 | Krowdbase
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Dynamics 365 Customer Service

Customer service management solution that helps businesses identify and solve service issues to create personalized buyer experiences.

What is Dynamics 365 Customer Service?

Microsoft Dynamics 365 Customer Service is an omnichannel customer service management solution that helps businesses identify and solve service issues to create personalized buyer experiences. Quickly create workflows and automate repetitive tasks, leverage artificial intelligence (AI) to deliver proactive service, empower employees with mobile apps on every device, and more.

Screenshots

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Features

Alerts/Escalation
Call Center Management
Knowledge Base Management
Reporting & Statistics

FAQ

The official website of Dynamics 365 Customer Service is https://dynamics.microsoft.com/en-us/customer-service/overview/

Pricing

Pricing not available

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