ETS
ETS Records & analyses replicated real-world calls to ensure your entire voice infrastructure provides a flawless customer experience.
What is ETS?
ETS allows you to take agile approach to the way in which you service your customer base via your IVR. ETS replicates real-world call, monitoring and analysing the outcome of each call to ensure your customers are receiving the experience you (and they!) expect. Check system capacity with our load test feature, deploy new iterations to your voice infrastructure with ease using our functional testing option and then proactively monitor your service and be alerted by ETS if something goes wrong.
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FAQ
ETS allows you to take agile approach to the way in which you service your customer base via your IVR. ETS replicates real-world call, monitoring and analysing the outcome of each call to ensure your customers are receiving the experience you (and they!) expect. Check system capacity with our load test feature, deploy new iterations to your voice infrastructure with ease using our functional testing option and then proactively monitor your service and be alerted by ETS if something goes wrong.
ETS belongs to the IVR category.
ETS offers features such as Call Center Management, Call Monitoring, Call Recording, Call Routing.
No, ETS does not offer a free trial.
Pricing
Starting at:
USD 1280
Free Trial Available
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