Five9
Krowdbase ShortlistFive9 Cloud Contact Center - Predictive, Power, Progressive and Preview Dialers, Inbound, Chat, Call Recording, and CRM integrations.
Features
FAQ
The official website of Five9 is https://www.five9.com/
Five9 belongs to the Auto Dialer, Predictive Dialer, Telemarketing, Call Center, Call Center Workforce Management, Call Recording, Call Tracking, Contact Center, Contact Center Quality Assurance, Customer Experience, IVR, Real Estate CRM, Sales Tracking, Telephony, VoIP category.
Five9 offers features such as Automatic Call Distribution, Call Center Management, Call Monitoring, Call Recording, Call Routing, Computer Telephony Integration, Predictive Dialer, Reporting/Analytics, Call Logging, Campaign Management, Call Transfer, Queue Management, Agent Interface, Employee Scheduling, For Call Centers, Labor Forecasting, Performance Metrics, Call Transcription, Recording, Reporting & Statistics, Voice Mail, CRM, Auto-Dialer, Automated Routing, Chatbot, IVR, Quality Management, Customer Experience Management, Employee Coaching Tools, Feedback Management, Multi-Channel Communication, Third-Party Integrations, Customizable Templates, Negative Feedback Management, Real-Time Notifications, Survey/Poll Management, Surveys & Feedback, Alerts/Notifications, Contact Database, Customer Database, Activity Dashboard, Data Import/Export, Interaction Tracking, Search/Filter.
No, Five9 does not offer a free trial.
Pricing
Starting at:
$119/per month
Free Trial Available