FocalScope
Help Desk Software with email, live chat, Facebook, WhatsApp, SMS, KB, Phone, SLA, reporting. Run in Cloud or Inhouse. Trusted by DHL.
What is FocalScope?
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Features
FAQ
The official website of FocalScope is http://www.focalscope.com/
FocalScope belongs to the Call Center, Customer Service, Help Desk, IT Ticketing Systems, Live Chat category.
FocalScope offers features such as Call Logging, Call Monitoring, Call Recording, Call Routing, Call Transfer, Caller ID, Contact Management, Queue Management, Reporting/Analytics, Alerts/Escalation, Call Center Management, Dashboard, Inbox Management, Knowledge Base Management, Reporting & Statistics, Surveys & Feedback, Access Controls/Permissions, Automated Routing, Multi-Channel Communication, Prioritization, Real-Time Notifications, Self Service Portal, Service Level Agreement (SLA) Management, Help Desk Management, Support Ticket Management, Support Ticket Tracking, Chat/Messaging, File Sharing, Mobile Access, Real-time Consumer-facing Chat, Transcripts/Chat History.
No, FocalScope does not offer a free trial.
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Pricing
Starting at:
$9/per month
Free Trial Available