Freshservice
Freshservice is a cloud-based help desk solution that helps businesses manage IT assets, inventory data, product releases, and more.
What is Freshservice?
Categories
Features
FAQ
The official website of Freshservice is https://freshservice.com/
Freshservice belongs to the Business Continuity, Contract Management, Help Desk, IT Asset Management, IT Documentation, IT Management, IT Service, IT Ticketing Systems, ITSM, Incident Management, SaaS Management, Service Desk, CMDB, Change Management, Complaint Management, Customer Satisfaction, IT Project Management, Inventory Management, Issue Tracking, Knowledge Base, Janitorial, License Management, Managed Service Providers (MSP), Remote Support category.
Freshservice offers features such as Alerts/Notifications, Backup and Recovery, Compliance Management, Disaster Recovery, Incident Management, Policy Management, Secure Data Storage, Task Management, Approval Process Control, Audit Trail, Completion Tracking, Document Storage, Electronic Signature, Workflow Management, Access Controls/Permissions, Alerts/Escalation, Automated Routing, Multi-Channel Communication, Prioritization, Reporting/Analytics, Self Service Portal, Service Level Agreement (SLA) Management, Asset Tracking, Audit Management, Barcode/Ticket Scanning, Compliance Tracking, Configuration Management, Inventory Management, Support Ticket Management, Drag & Drop, IT Asset Management, Knowledge Base Management, Search/Filter, Dashboard, Patch Management, Remote Access/Control, Ticket Management, Problem Management, Real-Time Monitoring, Third-Party Integrations, Help Desk Management, Support Ticket Tracking, Service Catalog, Corrective and Preventive Actions (CAPA), Incident Reporting, License Management, Renewal Management, Change Management, Data Visualization, Device Auto Discovery, IT Asset Tracking, Approval Workflow, Change Planning, Change Tracking, Release Management, Email Management, Issue Tracking, Live Chat, Customizable Forms, Customizable Templates, Data Import/Export, Survey/Poll Management, Issue Management, Status Tracking, Mobile Access, Multi-Location, Order Management, Purchase Order Management, Assignment Management, Issue Auditing, Recurring Issues, Reporting & Statistics, Catalog Management, Collaboration Tools, Customizable Branding, Full Text Search, Knowledge Management, Content Management, Document Management, Remote Monitoring & Management, Scheduling, Chat/Messaging, Real-Time Chat.
Yes, Freshservice offers a free trial.
Pricing
Starting at:
$29/per month
Free Trial Available