GetHelp
Manage help desk tickets with efficiency and ease in an integrated cloud-based platform.
What is GetHelp?
Managing the use, availability, and health of your districts assets is a growing responsibility. Thats why we created GetHelp, a web-based help desk tool integrated with our asset management system, TIPWeb-IT. Technicians can see information related to an asset while resolving the ticket, without having to log in and out of disparate systems
Screenshots
Video
Categories
Features
Alerts/Escalation
Automated Routing
Multi-Channel Communication
Reporting/Analytics
Self Service Portal
Service Level Agreement (SLA) Management
FAQ
The official website of GetHelp is http://www.hayessoft.com/
GetHelp belongs to the Help Desk category.
GetHelp offers features such as Alerts/Escalation, Automated Routing, Multi-Channel Communication, Reporting/Analytics, Self Service Portal, Service Level Agreement (SLA) Management.
No, GetHelp does not offer a free trial.
Need help choosing this software?
Have questions about features, pricing, integrations, or implementation? Send an enquiry to the vendor and get the information you need.