Help Desk Premier
Customizable application that offers customer self-service, ticket management, change management, asset tracking, etc.
What is Help Desk Premier?
Help Desk Premier is an easy-to-use web based application that has many of the features found in enterprise applications, but at a fraction of the cost. Help Desk Premier installs in the security of your own network within minutes, although it can be quickly installed in the cloud as well. With a host of advanced features for organizations of all sizes, and even a free two-user version to get your started, Help Desk Premier is the easy choice for your IT Help Desk needs.
Features
FAQ
The official website of Help Desk Premier is http://www.help-desk-software.com/
Help Desk Premier is an easy-to-use web based application that has many of the features found in enterprise applications, but at a fraction of the cost. Help Desk Premier installs in the security of your own network within minutes, although it can be quickly installed in the cloud as well. With a host of advanced features for organizations of all sizes, and even a free two-user version to get your started, Help Desk Premier is the easy choice for your IT Help Desk needs.
Help Desk Premier belongs to the Help Desk, Knowledge Base category.
Help Desk Premier offers features such as Alerts/Escalation.
No, Help Desk Premier does not offer a free trial.
Pricing
Starting at:
USD 995/one time
Free Trial Available
Reviews(0)
Write a reviewHelp Desk Premier alternatives
Salesforce Sales Cloud
Build a customer 360 with a CRM that is deeply integrated across sales, service, marketing, commerce, and more with trusted AI, data, analytics, and collaboration in one integrated solution. Discover how Einstein 1 helps you become an AI Enterprise...load more
TeamViewer
TeamViewer is widely used by small businesses for remote support and desktop access, especially in IT and software services. It stands out for its secure access controls and screen sharing, though pricing and support policies are common concerns....load more
Dynamics 365
Dynamics 365 helps manage customer relationships, business operations, and reporting through centralized tools. Its most used by administrative and IT teams in software services and support roles. Its contact database and integrated business...load more
monday.com
monday.com helps small businesses manage projects, tasks, and workflows with customizable boards. Its popular in marketing, IT services, and software services, especially among administrative and creative teams. Users value its team collaboration...load more
Connecteam
Connecteam's time clock app streamlines time tracking for non-desk teams, allowing employees to easily clock in and out through mobile or kiosk apps, with geofence and GPS capabilities. The app is easy to use and requires minimal training, offering...load more
Zendesk Suite
Zendesk Suite helps small businesses manage customer support across email, chat, and messaging channels. Its most used by IT services and software services teams handling daily ticketing workflows. Reviewers highlight its structured ticket...load more
Confluence
Confluence helps teams centralize documentation, collaborate in real time, and manage knowledge across departments. Its most used by small businesses in IT and software services. Reviewers highlight real-time editing and structured page trees as...load more
Freshdesk
Freshdesk is a help desk platform used by small businesses in IT and education. It helps teams manage support tickets across channels, with strengths in automation and collaboration. Users value ticket tracking and real-time chat, but cite limits in...load more
Zoho Desk
Zoho Desk helps small businesses manage customer support across email, chat, and social media platforms. Its most used by administrative and IT teams in service-oriented firms. Reviewers value its ticket management and automation tools, though...load more
BeyondTrust Remote Support
BeyondTrust Remote Support (formerly Bomgar Remote Support) enables secure, instant remote support to customers using Windows, Mac, Android, iOS, or other devices, whether or not they are on the corporate network. Users can fix end systems or...load more