HelpSpot
Efficient & effective customer service software that helps you never lose track of a customer's email again.
What is HelpSpot?
Help desk tool that provides end user and customer information through emails exchange, custom fields, matrix report and more.
Features
Alerts/Escalation
Call Center Management
Inbox Management
Knowledge Base Management
Surveys & Feedback
Access Controls/Permissions
Automated Routing
Prioritization
Reporting/Analytics
Self Service Portal
Service Level Agreement (SLA) Management
FAQ
The official website of HelpSpot is https://www.helpspot.com/
HelpSpot belongs to the Customer Service, Help Desk category.
HelpSpot offers features such as Alerts/Escalation, Call Center Management, Inbox Management, Knowledge Base Management, Surveys & Feedback, Access Controls/Permissions, Automated Routing, Prioritization, Reporting/Analytics, Self Service Portal, Service Level Agreement (SLA) Management.
No, HelpSpot does not offer a free trial.
Need help choosing this software?
Have questions about features, pricing, integrations, or implementation? Send an enquiry to the vendor and get the information you need.
Pricing
Starting at:
$699/per year
Free Trial Available