Jitbit Helpdesk
Beautilful help desk software, available both "SaaS" and "on-premise". Tracks your customers' issues, fully integrates with your email.
What is Jitbit Helpdesk?
Jitbit Helpdesk is a great helpdesk app with clean UI and simple set up process. But all the features are there: automation engine, file-attachments, integrations (JIRA, Slack, Dropbox, Github etc), email-integration, Knowledge-base module etc. etc. Jitbit Helpdesk is offered both as a SaaS version and an on-premise tool installed locally on a server.
Screenshots
Video
Categories
Features
Access Controls/Permissions
Alerts/Escalation
Automated Routing
Multi-Channel Communication
Reporting/Analytics
Self Service Portal
Service Level Agreement (SLA) Management
FAQ
The official website of Jitbit Helpdesk is https://www.jitbit.com/helpdesk/
Jitbit Helpdesk belongs to the Help Desk category.
Jitbit Helpdesk offers features such as Access Controls/Permissions, Alerts/Escalation, Automated Routing, Multi-Channel Communication, Reporting/Analytics, Self Service Portal, Service Level Agreement (SLA) Management.
No, Jitbit Helpdesk does not offer a free trial.
Need help choosing this software?
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Pricing
Starting at:
$29/per month
Free Trial Available