LibAnswers
LibAnswers from Springshare provides libraries with live chat, ticketing, knowledge base, and analytics.
What is LibAnswers?
LibAnswers with LibChat is a helpdesk and reference platform for libraries and educational institutions. The software centralizes communication channels into one platform. Features include live chat, ticketing, SMS, social media integration, knowledge base creation, and analytics. The global chat cooperative provides 24/365 coverage. Robust reports offer insights into reference transactions and service quality.
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The official website of LibAnswers is http://www.springshare.com/
LibAnswers with LibChat is a helpdesk and reference platform for libraries and educational institutions. The software centralizes communication channels into one platform. Features include live chat, ticketing, SMS, social media integration, knowledge base creation, and analytics. The global chat cooperative provides 24/365 coverage. Robust reports offer insights into reference transactions and service quality.
LibAnswers belongs to the Library Automation category.
LibAnswers offers features such as Patron Management.
No, LibAnswers does not offer a free trial.
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