mHelpDesk

mHelpDesk is an HVAC platform that serves small businesses in construction, machinery, and consumer services industries. It offers mobile scheduling and dispatch tools, and the platform added GPS tracking in 2024 for real-time technician visibility. Its easy to use and has responsive support, though you may face bugs and slow performance.

mHelpDesk belongs to the Scheduling, Carpet Cleaning, Contractor Management, Electrical Contractor, Equipment Maintenance, Franchise Management, HVAC Estimating, Home Inspection, IT Service, Oil and Gas, Pest Control, Plumbing, Quoting, Roofing, Service Dispatch, Business Management, CRM, Calendar, Computer Repair Shop, Employee Scheduling, Field Service Management, IT Ticketing Systems, Inventory Management, Landscape, Maid Service, Maintenance Management, Time Tracking, Work Order, Workflow Management, Workforce Management category.

mHelpDesk offers features such as Alerts/Notifications, Availability Management, Calendar Management, Calendar Sync, Mobile Access, Online Booking, Real-time Scheduling, Billing & Invoicing, Electronic Payments, Email Management, Quotes/Estimates, Reminders, Scheduling, Document Management, Job Management, For Commercial and/or Industrial Electrical Contractors, Invoice Management, Time Tracking, Work Order Management, Equipment Tracking, Inspection Management, Inventory Control, Inventory Management, Maintenance Scheduling, Preventive Maintenance, Audit Management, CRM, Financial Management, Task Management, Accounting Integration, Data Import/Export, Add & Edit Photos, Comment Library, Customizable Reports, Mobile App, Report Summary, Residential Inspections, Templates, Third-Party Integrations, Ticket Management, Project Management, Customer Database, Customer History, Job Scheduling, Routing, Technician Management, Dispatch Management, Electronic Signature, Payment Processing, Real-Time Data, Service History, Activity Dashboard, Contact Management, Pricing Management, GPS, Access Controls/Permissions, Client Management, Lead Management, Reporting/Analytics, Employee Management, Estimating, Intake Management, Repair Tickets, Employee Database, Customizable Forms, Alerts/Escalation, Incident Management, Multi-Location, Landscape Design, Recurring Appointments, Audit Trail, Employee Scheduling, Online Time Tracking, Business Process Automation, Workflow Configuration, Self Service Portal, Vacation/Leave Tracking.