mobiVoice

mobiVoice is an AI-powered voice bot support tool for automated phone support within Japanese contact centers. It can answer incoming calls automatically, receive and record inquiries, schedule appointments, send reminders, edit orders, chase up debtors, and integrate with marketing. The tool can be used to set up a custom-made automatic telephone answering service, with visual IVR and outbound call options for a range of applications, including complaint, natural disaster, and service failure management. It can respond to common queries or allocate, route, and transfer calls to operators automatically.