OneDesk – Features, Pricing & Reviews 2026 | Krowdbase
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OneDesk

OneDesk's software combines helpdesk and project management into a single application. Manage customer tickets and projects in one app.

What is OneDesk?

OneDesk's software combines Helpdesk & Project Management into one application. No need to purchase, integrate and switch between applications. Your team can support your customers and work on projects in one place. Aimed at SMBs as well as departments at large enterprises, OneDesk is frequently used by project managers, customer service, IT, professional services and more. This easy-to-use, feature-rich, and highly configurable software can manage both ticket & task workflows.

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Features

Access Controls/Permissions
Alerts/Escalation
Automated Routing
Multi-Channel Communication
Prioritization
Real-Time Notifications
Reporting/Analytics
Self Service Portal
Service Level Agreement (SLA) Management
Drag & Drop
Idea Management
Milestone Tracking
Project Planning
Resource Management
Task Management
Task Scheduling
Workflow Management
Activity Tracking
Billing & Invoicing
Project Tracking
Time & Expense Tracking
Timesheet Management
Collaboration Tools
Gantt/Timeline View

FAQ

The official website of OneDesk is https://www.onedeck.com/

Need help choosing this software?

Have questions about features, pricing, integrations, or implementation? Send an enquiry to the vendor and get the information you need.

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Pricing

Starting at:

$11.99/per month

Free Trial Available

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