OneDesk
OneDesk's software combines helpdesk and project management into a single application. Manage customer tickets and projects in one app.
What is OneDesk?
OneDesk's software combines Helpdesk & Project Management into one application. No need to purchase, integrate and switch between applications. Your team can support your customers and work on projects in one place. Aimed at SMBs as well as departments at large enterprises, OneDesk is frequently used by project managers, customer service, IT, professional services and more. This easy-to-use, feature-rich, and highly configurable software can manage both ticket & task workflows.
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FAQ
The official website of OneDesk is https://www.onedeck.com/
OneDesk's software combines Helpdesk & Project Management into one application. No need to purchase, integrate and switch between applications. Your team can support your customers and work on projects in one place. Aimed at SMBs as well as departments at large enterprises, OneDesk is frequently used by project managers, customer service, IT, professional services and more. This easy-to-use, feature-rich, and highly configurable software can manage both ticket & task workflows.
OneDesk belongs to the Help Desk, Product Roadmap, Professional Services Automation, Project Portfolio Management category.
OneDesk offers features such as Access Controls/Permissions, Alerts/Escalation, Automated Routing, Multi-Channel Communication, Prioritization, Real-Time Notifications, Reporting/Analytics, Self Service Portal, Service Level Agreement (SLA) Management, Drag & Drop, Idea Management, Milestone Tracking, Project Planning, Resource Management, Task Management, Task Scheduling, Workflow Management, Activity Tracking, Billing & Invoicing, Project Tracking, Time & Expense Tracking, Timesheet Management, Collaboration Tools, Gantt/Timeline View, Multiple Projects, Progress Tracking.
No, OneDesk does not offer a free trial.
Pricing
Starting at:
USD 11.99/per month
Free Trial Available
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