Pandora ITSM – Features, Pricing & Reviews 2026 | Krowdbase
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Pandora ITSM

Powerful and flexible HelpDesk specifically designed for support and customer service teams, aligned with ITIL processes.

What is Pandora ITSM?

Powerful and flexible HelpDesk specifically designed for support and customer service teams, aligned with ITIL processes. Manage tickets easily and measure services both internally and externally, setting SLAs and measuring individual client incidences. Improve customer and employee satisfaction while working productively and efficiently. This integrated suite of tools includes Projects, CRM, Inventory, Wiki, and Time Management.

Features

Access Controls/Permissions
Alerts/Escalation
Automated Routing
Multi-Channel Communication
Reporting/Analytics
Self Service Portal
Service Level Agreement (SLA) Management

FAQ

The official website of Pandora ITSM is http://pandorafms.com/

Need help choosing this software?

Have questions about features, pricing, integrations, or implementation? Send an enquiry to the vendor and get the information you need.

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Pricing

Starting at:

€55/per month

Free Trial Available

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