Parchment

Parchment is a credential management platform that helps educational institutions issue, receive and verify academic credentials digitally. It is widely used in the United States and internationally for sending transcripts, diplomas and certificates, and it has become part of the Instructure family of education technology products. The problem Parchment addresses is the slow, costly and fraud-prone nature of paper-based credential processes. Requesting, printing, sealing and mailing transcripts consumes staff time, delays admissions and employment decisions, and makes it difficult for recipients to confirm authenticity. Parchment’s approach is to digitise the end-to-end credential lifecycle, providing secure electronic delivery and verification while giving learners greater control over their own records. This allows schools, colleges and universities to reduce administrative workloads and enables learners to share credentials quickly with other institutions, employers and licensing bodies.

Key capabilities include online transcript ordering and electronic delivery, digital diplomas and certificates with verification features, and the receipt and processing of incoming transcripts for admissions offices. Document scanning and indexing tools help registrars digitise historical student records, improving retrieval and reducing storage requirements. Learner profiles allow students and alumni to store, manage and share their credentials, while comprehensive learner records and digital badges represent skills and co-curricular achievements. Integrations with student information systems, admissions platforms and document management systems help automate data exchange. Payment processing supports fees for transcript orders, and reporting provides insight into order volumes and processing times. The platform is delivered as a cloud service and is designed to meet data privacy requirements applicable to student records. Parchment is aimed at registrars, admissions offices and credentialing staff at universities, colleges, community colleges, K-12 schools and professional certification bodies, as well as the learners who rely on these credentials. Pricing starts from around USD 69; there is no free trial and no permanently free version.