PKSHA FAQ – Features, Pricing & Reviews 2026 | Krowdbase
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PKSHA FAQ

FAQ and help desk system for Japanese companies to provide employees online access to their knowledge base information.

What is PKSHA FAQ?

OKBIZ. for FAQ is a help desk system for the Japanese corporate and public sectors. It creates website FAQ sections for local governments, banks, and online retailers. The service comes with dedicated support throughout installation and beyond. Users enjoy using a machine-learning search engine with conceptual knowledge of around 70,000 Japanese phrases and a word bank with approximately 12 million words. It features a multilingual dashboard, CSV uploads, search suggestions, search reports, related topics, and synonym registration. It can search across websites, email attachments, and news reports. The system cooperates with AI chatbots, and users can be set it up to restrict access via IP, SAML authentication, etc.

FAQ

The official website of PKSHA FAQ is https://com.pkshatech.com/

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