Plumsail HelpDesk
It is a help desk software that helps businesses manage tickets, automate recurring tasks, access knowledge base, and more.
What is Plumsail HelpDesk?
Plumsail HelpDesk is an advanced ticketing management system for Microsoft 365, SharePoint Online, and On-premises that will empower your customer service. Customizable appearance for ticket views, templates, forms, and reports. Repetitive activities automation with triggers and schedulers. Customers don t need to leave your site anymore with a web widget for a ticket submission form. Reports on the effectiveness of the use of HelpDesk based on tickets, requesters, and agent data
Video
Categories
Features
Access Controls/Permissions
Alerts/Escalation
Automated Routing
Multi-Channel Communication
Prioritization
Real-Time Notifications
Reporting/Analytics
Service Level Agreement (SLA) Management
FAQ
The official website of Plumsail HelpDesk is https://plumsail.com/
Plumsail HelpDesk belongs to the Help Desk category.
Plumsail HelpDesk offers features such as Access Controls/Permissions, Alerts/Escalation, Automated Routing, Multi-Channel Communication, Prioritization, Real-Time Notifications, Reporting/Analytics, Service Level Agreement (SLA) Management.
No, Plumsail HelpDesk does not offer a free trial.
Need help choosing this software?
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Pricing
Starting at:
$33
Free Trial Available
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