Predictive UC Analytics
UC&C analytics that provides multi-channel monitoring and analysis of voice, video, contact center, and collaboration session activity.
What is Predictive UC Analytics?
Unified communications and collaboration analytics solution that provides multi-media monitoring and analysis of voice, video, contact center, and collaboration session activity. As a universal platform, Predictive UC Analytics provides both real-time agile monitoring and workplace analytics providing faster time-to-resolution than competitive offerings. It is the ideal solution for IT, Contact Centers, Operations, and business management looking to drive operational efficiencies.
Video
Features
Call Duration
Call Monitoring
Caller ID
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log
Data Blending
Data Discovery
Demand Forecasting
Modeling & Simulation
FAQ
The official website of Predictive UC Analytics is http://www.telemate.net/
Unified communications and collaboration analytics solution that provides multi-media monitoring and analysis of voice, video, contact center, and collaboration session activity. As a universal platform, Predictive UC Analytics provides both real-time agile monitoring and workplace analytics providing faster time-to-resolution than competitive offerings. It is the ideal solution for IT, Contact Centers, Operations, and business management looking to drive operational efficiencies.
Predictive UC Analytics belongs to the Call Accounting, Predictive Analytics category.
Predictive UC Analytics offers features such as Call Duration, Call Monitoring, Caller ID, Inbound Reporting, Outbound Reporting, Unattended Call Management, Who Answered Log, Data Blending, Data Discovery, Demand Forecasting, Modeling & Simulation.
No, Predictive UC Analytics does not offer a free trial.
Pricing
Starting at:
$9995/per year
Free Trial Available