Prodigal
A Consumer Finance Intelligence solution that analyzes agent and customer conversations to enhance profits, experience, and compliance.
What is Prodigal?
Prodigal is a Consumer Finance Intelligence solution for optimizing operations and quality assurance. Collection agencies, healthcare providers, and lenders rely on Prodigal to unlock insights that enhance profits, experience, and compliance by analyzing agents' conversations with borrowers and patients. ProAssist guides agents to say and do the right thing every time. ProNotes auto-writes call notes, creating hours of capacity. ProVoice analyzes 100% of calls to reduce risk and strengthen QA.
Video
Features
Call Monitoring
Call Recording
Reporting/Analytics
Multi-Channel Communication
Quality Management
Sentiment Analysis
Third-Party Integrations
Automatic Transcription
Natural Language Processing
Predictive Analytics
FAQ
The official website of Prodigal is http://www.prodigaltech.com/
Prodigal belongs to the Call Center, Contact Center Quality Assurance, Speech Analytics category.
Prodigal offers features such as Call Monitoring, Call Recording, Reporting/Analytics, Multi-Channel Communication, Quality Management, Sentiment Analysis, Third-Party Integrations, Automatic Transcription, Natural Language Processing, Predictive Analytics.
No, Prodigal does not offer a free trial.
Need help choosing this software?
Have questions about features, pricing, integrations, or implementation? Send an enquiry to the vendor and get the information you need.