Prodigal
A Consumer Finance Intelligence solution that analyzes agent and customer conversations to enhance profits, experience, and compliance.
What is Prodigal?
Prodigal is a Consumer Finance Intelligence solution for optimizing operations and quality assurance. Collection agencies, healthcare providers, and lenders rely on Prodigal to unlock insights that enhance profits, experience, and compliance by analyzing agents' conversations with borrowers and patients. ProAssist guides agents to say and do the right thing every time. ProNotes auto-writes call notes, creating hours of capacity. ProVoice analyzes 100% of calls to reduce risk and strengthen QA.
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FAQ
The official website of Prodigal is http://www.prodigaltech.com/
Prodigal is a Consumer Finance Intelligence solution for optimizing operations and quality assurance. Collection agencies, healthcare providers, and lenders rely on Prodigal to unlock insights that enhance profits, experience, and compliance by analyzing agents' conversations with borrowers and patients. ProAssist guides agents to say and do the right thing every time. ProNotes auto-writes call notes, creating hours of capacity. ProVoice analyzes 100% of calls to reduce risk and strengthen QA.
Prodigal belongs to the Call Center, Contact Center Quality Assurance, Speech Analytics category.
Prodigal offers features such as Call Monitoring, Call Recording, Reporting/Analytics, Multi-Channel Communication, Quality Management, Sentiment Analysis, Third-Party Integrations, Automatic Transcription, Natural Language Processing, Predictive Analytics.
No, Prodigal does not offer a free trial.
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