Puzzel
Puzzel is customer service software offering omnichannel contact center & digital engagement tools to empower service teams.
What is Puzzel?
Puzzel is a customer engagement platform offering an omnichannel contact center solution with capabilities for digital engagement, workforce management, quality assurance, and sales intelligence. The platform aims to help companies deliver personalized customer journeys across self-service and live channels within one unified system. Puzzel provides functionality such as smart chatbots, SMS messaging, performance analytics, and case management to improve customer experience and agent productivity.
Features
Employee Scheduling
For Call Centers
Labor Forecasting
Performance Metrics
FAQ
The official website of Puzzel is https://www.puzzel.com/uk
Puzzel belongs to the Call Center, Call Center Workforce Management, IVR category.
Puzzel offers features such as Employee Scheduling, For Call Centers, Labor Forecasting, Performance Metrics.
No, Puzzel does not offer a free trial.
Need help choosing this software?
Have questions about features, pricing, integrations, or implementation? Send an enquiry to the vendor and get the information you need.