SherpaDesk
Finally a customer support solution that focuses on what really matters - Time
What is SherpaDesk?
SherpaDesk is a cloud-hosted professional service automation (PSA) solution that integrates core business processes into one solution. Organizations are able to track customer service issues, capture billable & nonbillable time and monitor all of their project's profitability. SherpaDesk's mobile application is the perfect solution for any organizations who have techs in the field and need log their time and expenses.
Screenshots
Video
Categories
Features
Alerts/Escalation
Automated Routing
Reporting/Analytics
Self Service Portal
Service Level Agreement (SLA) Management
Help Desk Management
Knowledge Base Management
Collaboration Tools
Customizable Branding
Billing & Invoicing
Project Management
Time & Expense Tracking
Activity Dashboard
Interaction Tracking
Time Tracking
FAQ
The official website of SherpaDesk is http://sherpadesk.com/
SherpaDesk is a cloud-hosted professional service automation (PSA) solution that integrates core business processes into one solution. Organizations are able to track customer service issues, capture billable & nonbillable time and monitor all of their project's profitability. SherpaDesk's mobile application is the perfect solution for any organizations who have techs in the field and need log their time and expenses.
SherpaDesk belongs to the Help Desk, IT Ticketing Systems, Knowledge Base, Professional Services Automation, Sales Tracking, Time and Expense category.
SherpaDesk offers features such as Alerts/Escalation, Automated Routing, Reporting/Analytics, Self Service Portal, Service Level Agreement (SLA) Management, Help Desk Management, Knowledge Base Management, Collaboration Tools, Customizable Branding, Billing & Invoicing, Project Management, Time & Expense Tracking, Activity Dashboard, Interaction Tracking, Time Tracking.
No, SherpaDesk does not offer a free trial.