SmarterTrack
Help desk application for tracking, managing, and reporting on customer service and communications, including sales and support issues.
What is SmarterTrack?
SmarterTrack is the only help desk software you'll ever need, allowing you to better utilize employees while lowering the total cost of overall customer support! Deliver unparalleled customer service by offering multiple communication channels: email ticketing, live chat and VoIP integration, and self-service resources like a knowledge base and customer support community. Manage communications at distributed locations around the world from a Web browser using a desktop, tablet or mobile device.
Video
Features
Alerts/Escalation
Call Center Management
Knowledge Base Management
Automated Routing
Multi-Channel Communication
Reporting/Analytics
Self Service Portal
Service Level Agreement (SLA) Management
FAQ
The official website of SmarterTrack is http://www.smartertools.com/
SmarterTrack belongs to the Customer Service, Help Desk category.
SmarterTrack offers features such as Alerts/Escalation, Call Center Management, Knowledge Base Management, Automated Routing, Multi-Channel Communication, Reporting/Analytics, Self Service Portal, Service Level Agreement (SLA) Management.
No, SmarterTrack does not offer a free trial.
Need help choosing this software?
Have questions about features, pricing, integrations, or implementation? Send an enquiry to the vendor and get the information you need.
Pricing
Starting at:
$15
Free Trial Available