storm
The only FedRAMP high full stack cloud contact center solution with industry-leading reliability (>99.999%), CSAT, and scalability.
What is storm?
Improve cybersecurity incident management with STORM. STORM is SOAR software that quickly helps analysts manage the orchestration, automation and response of security incidents. Plus, its secure structured communication components allow you to coordinate between IT, security, SOC, risk and management teams.
Video
Features
FAQ
The official website of storm is http://www.contentguru.com/
Improve cybersecurity incident management with STORM. STORM is SOAR software that quickly helps analysts manage the orchestration, automation and response of security incidents. Plus, its secure structured communication components allow you to coordinate between IT, security, SOC, risk and management teams.
storm belongs to the Call Center, Call Center Workforce Management category.
storm offers features such as Call Logging, Call Monitoring, Call Recording, Call Routing, Call Transfer, Caller ID, Contact Management, Queue Management, Reporting/Analytics, Agent Interface, Employee Scheduling, For Call Centers, Labor Forecasting, Performance Metrics.
No, storm does not offer a free trial.
Reviews(0)
Write a reviewstorm alternatives
Webex Suite
Webex Suite is an all-in-one, intelligent collaboration suite built on an industry leading and secure Webex Platform with artificial intelligence features built-in. With 8 powerful individual workloads Webex Suite brings together Meetings, Messaging...load more
Dynamics 365
Dynamics 365 helps manage customer relationships, business operations, and reporting through centralized tools. Its most used by administrative and IT teams in software services and support roles. Its contact database and integrated business operatio...load more
Zendesk Suite
Zendesk Suite helps small businesses manage customer support across email, chat, and messaging channels. Its most used by IT services and software services teams handling daily ticketing workflows. Reviewers highlight its structured ticket management...load more
Freshdesk
Freshdesk is a help desk platform used by small businesses in IT and education. It helps teams manage support tickets across channels, with strengths in automation and collaboration. Users value ticket tracking and real-time chat, but cite limits in ...load more
Zoho Desk
Zoho Desk helps small businesses manage customer support across email, chat, and social media platforms. Its most used by administrative and IT teams in service-oriented firms. Reviewers value its ticket management and automation tools, though report...load more
LiveAgent
LiveAgent enables small businesses to manage customer support across chat, email, and social channels. Its most used by support and admin teams in IT services and retail industries. Ticket management and chat history are standout features while mobil...load more
Bitrix24
Bitrix24 helps small businesses manage customer relationships, tasks, and internal communication from a single platform. Its most used by administrative and marketing teams working daily across CRM and project workflows. Reviewers value its task sche...load more
Nextiva
Nextiva is a VoIP call center platform popular among small businesses in insurance, construction, and real estate. It streamlines call management with tools like voicemail-to-email and custom call routing. Setup is quick, and reliability is strong. W...load more
Salesforce Service Cloud
Deliver great service and a flexible agent experience, from anywhere. Give agents a holistic view of every customer, whether theyre in the contact center or working remote. Scale and optimise service by leveraging AI and integrating popular support c...load more