Teamlead
With Teamlead, every customer service team big or small can predict their workload and automatically schedule their agents.
What is Teamlead?
With Teamlead, every customer service team big or small can predict their workload and automatically schedule their agents in just one click. No complicated setup. No steep learning curve. Just a powerful, intuitive tool that helps you save time, reduce planning errors, and keep your service levels high. Whether you need to handle seasonal peaks, unexpected absences, or just want to make sure your shifts are perfectly balanced, Teamlead has you covered. Start today and see how effortless workforce management can be without the enterprise price tag.
Features
FAQ
With Teamlead, every customer service team big or small can predict their workload and automatically schedule their agents in just one click. No complicated setup. No steep learning curve. Just a powerful, intuitive tool that helps you save time, reduce planning errors, and keep your service levels high. Whether you need to handle seasonal peaks, unexpected absences, or just want to make sure your shifts are perfectly balanced, Teamlead has you covered. Start today and see how effortless workforce management can be without the enterprise price tag.
Teamlead belongs to the Call Center Workforce Management, Customer Service category.
Teamlead offers features such as Agent Interface, Employee Scheduling, For Call Centers, Labor Forecasting, Performance Metrics, Queue Management, Reporting/Analytics, Call Center Management, Dashboard, Reporting & Statistics.
No, Teamlead does not offer a free trial.
Pricing
Starting at:
Euro 299/per month
Free Trial Available
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