ThermoGrid

ThermoGrid is field service management software for the heating, ventilation, air conditioning and plumbing trades, built around the goal of going fully paperless and eliminating the double entry that consumes administrative time in a contracting business. In a typical operation the same job information is written down three or four separate times — taken on the phone, written onto a dispatch sheet, recorded on a paper work order in the van, and then keyed into an accounting package days later. Each transcription introduces delay and error, and the cumulative office labour is substantial. ThermoGrid replaces that chain with a single record that moves from the initial customer call through scheduling, execution in the field, invoicing and payment without being rewritten.

Call handling and scheduling place jobs on a dispatch board with technician skills, certifications and location taken into account, so the right person is assigned rather than simply the next available one. Technicians work from a mobile application that presents the job history, equipment records and service agreements for that address, which means an engineer arrives knowing what was installed and what failed last time. The pricebook and flat-rate estimating capability is central to the product's positioning: technicians build quotes on site from a maintained catalogue of tasks, parts and labour, generating good-better-best options that the customer can review and approve immediately, with electronic signature capture. That converts a return visit into a same-visit sale, which is where the measurable revenue gain comes from. Load calculations and equipment sizing tools support replacement quoting. Service agreements and maintenance contracts are tracked with automatic renewal and visit scheduling, protecting recurring revenue that is otherwise forgotten. Inventory tracking covers van stock and warehouse levels, purchase orders and job costing, so true margin per job is visible rather than estimated. Invoicing and payment processing happen in the field, and accounting integration posts to the ledger without re-entry. Reporting covers technician performance, close rates, average ticket value and marketing source effectiveness. Pricing starts from around USD 110 per month with a free trial and no free version.