USU IT Service Management

USU IT Service Management belongs to the Business Intelligence, Configuration Management Tools, Governance, Risk and Compliance (GRC), Help Desk, IT Asset Management, IT Management, ITSM, Knowledge Management, Project Portfolio Management, Service Desk category.

USU IT Service Management offers features such as Ad hoc Reporting, Collaboration Tools, Dashboard, Data Connectors, Data Visualization, Key Performance Indicators, Multiple Data Sources, Performance Metrics, Visual Analytics, Audit Trail, Change Management, Compliance Management, Configuration Automation, Customizable Templates, Incident Management, Reporting/Analytics, Version Control, Assessment Management, Audit Management, IT Risk Management, Risk Analysis, Risk Assessment, Risk Management, Access Controls/Permissions, Alerts/Escalation, Automated Routing, Multi-Channel Communication, Prioritization, Real-Time Notifications, Self Service Portal, Service Level Agreement (SLA) Management, Alerts/Notifications, Asset Tracking, Barcode/Ticket Scanning, Compliance Tracking, Configuration Management, Inventory Management, Support Ticket Management, Remote Access/Control, Server Monitoring, Ticket Management, Service Catalog, Commenting/Notes, Content Management, Document Management, Full Text Search, Knowledge Base Management, Text Editing, Gantt/Timeline View, Multiple Projects, Progress Tracking, Task Management, Workflow Management.

Yes, USU IT Service Management offers a free trial.