UVdesk
Open Source and cloud-based both as a support solution that gives total control over things to easily manage customer queries.
What is UVdesk?
A cloud-based support solution and now released Open Source as well that gives total control over things and makes it easier to manage customer queries. It has all the features which a client would expect from any great helpdesk system like reporting, ticket management, e-mail collaboration, knowledge base management etc. It lets the users to easily and efficiently manage, track and resolve issues instantly and makes the hassle-free working experience for both the staff and the customers.
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The official website of UVdesk is http://webkul.com/
A cloud-based support solution and now released Open Source as well that gives total control over things and makes it easier to manage customer queries. It has all the features which a client would expect from any great helpdesk system like reporting, ticket management, e-mail collaboration, knowledge base management etc. It lets the users to easily and efficiently manage, track and resolve issues instantly and makes the hassle-free working experience for both the staff and the customers.
UVdesk belongs to the Help Desk category.
UVdesk offers features such as Alerts/Escalation, Automated Routing, Multi-Channel Communication, Reporting/Analytics, Self Service Portal, Service Level Agreement (SLA) Management.
No, UVdesk does not offer a free trial.
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