Verizon Conversational IVR
AI-powered IVR solution designed to recognize natural speech from callers, anticipate their needs, and route calls to the right agent.
What is Verizon Conversational IVR?
Verizon Conversational IVR (CIVR) is an AI-powered IVR solution designed to recognize natural speech from callers, anticipate their needs, and route calls to the right agent. Automated matching of phone numbers with existing customer data enables call personalization, while advanced analytics provide insight into IVR performance and enable optimization.
Features
FAQ
The official website of Verizon Conversational IVR is https://www.verizon.com/business/
Verizon Conversational IVR (CIVR) is an AI-powered IVR solution designed to recognize natural speech from callers, anticipate their needs, and route calls to the right agent. Automated matching of phone numbers with existing customer data enables call personalization, while advanced analytics provide insight into IVR performance and enable optimization.
Verizon Conversational IVR belongs to the Artificial Intelligence, IVR, Speech Recognition category.
Verizon Conversational IVR offers features such as Reporting/Analytics, Call Routing, Computer Telephony Integration.
No, Verizon Conversational IVR does not offer a free trial.
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