VICIdial – Features, Pricing & Reviews 2026 | Krowdbase
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VICIdial

Open source call center software w/ outbound predictive dialer. Also handles inbound & manual calls as well as email and web chat.

What is VICIdial?

Open source contact center software with predictive dialer capabilities. Handles inbound, outbound, and blended phone calls, as well as inbound email and customer website chat.

Screenshots

screenshot of VICIdial
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Video

Features

Automatic Call Distribution
Call Center Management
Call Monitoring
Call Recording
Call Routing
Caller ID
Computer Telephony Integration
Predictive Dialer
Reporting/Analytics
Call Logging
Campaign Management
Call Transfer
Contact Management
Queue Management
Recording
Reporting & Statistics
Voice Mail
Agent Interface
Auto-Dialer
Automated Routing
IVR
Quality Management
Lead Management

FAQ

The official website of VICIdial is https://www.vicidial.org/

Pricing

Starting at:

$400/per month

Free Trial Available

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