Web Help Desk
Web Help Desk is an on-premises ticketing and asset management solution that simplifies your IT help desk processes and reduces costs.
What is Web Help Desk?
SolarWinds Web Help Desk is an on-premises IT help desk solution that streamlines your help desk operations with simple, affordable ticketing and asset management software. Benefit from automated ticketing management, change management, IT asset management, built-in knowledge base, SLA alerting, performance reporting, and more.
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The official website of Web Help Desk is http://www.solarwinds.com/
SolarWinds Web Help Desk is an on-premises IT help desk solution that streamlines your help desk operations with simple, affordable ticketing and asset management software. Benefit from automated ticketing management, change management, IT asset management, built-in knowledge base, SLA alerting, performance reporting, and more.
Web Help Desk belongs to the Customer Service, Help Desk, IT Asset Management, IT Service, IT Ticketing Systems, ITSM, Issue Tracking, Knowledge Base, Task Management category.
Web Help Desk offers features such as Alerts/Escalation, Dashboard, Knowledge Base Management, Surveys & Feedback, Automated Routing, Multi-Channel Communication, Reporting/Analytics, Self Service Portal, Service Level Agreement (SLA) Management, Alerts/Notifications, Asset Tracking, Audit Management, Compliance Tracking, Inventory Management, Support Ticket Management, Problem Management, Ticket Management, Workflow Management, Help Desk Management, Incident Management, Support Ticket Tracking, Service Catalog, Customizable Branding, Knowledge Management, Task Editing.
No, Web Help Desk does not offer a free trial.
Pricing
Starting at:
USD 753/one time
Free Trial Available
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