WhatsApp4Dynamics – Features, Pricing & Reviews 2026 | Krowdbase
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WhatsApp4Dynamics

WhatsApp4Dynamics integrates WhatsApp with Microsoft Dynamics 365 CRM, allowing direct customer communication within the CRM software.

What is WhatsApp4Dynamics?

WhatsApp4Dynamics is a Dynamics 365 CRM productivity app that integrates WhatsApp messaging capabilities directly within the CRM platform. Users can initiate, view, and manage WhatsApp chats with customers and prospects without leaving Dynamics 365, as well as automatically log conversations and sync data between the two systems. Key features include a native chat interface, notifications for new messages, customizable automated triggers, and the ability to create CRM records from new WhatsApp chats.

Screenshots

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Features

Automated Responses
Chatbot
Customer Support
Language Detection
Lead Capture
Natural Language Processing

FAQ

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