Esper vs InfiKiosk Comparison: Everything You Need to Know Before Choosing

InfiKiosk is a web-based ordering solution for restaurants that enables customers to place orders through digital channels, including self-service kiosks and online ordering, while giving operators tools to recommend items and monitor sales performance. Restaurants face persistent pressure from labour costs, long queues at busy times and customer expectations for fast, convenient ordering. Traditional counter service can limit throughput and depends heavily on staff availability, while missed upselling opportunities reduce average order values. InfiKiosk addresses these challenges by allowing customers to browse menus, customise items and pay without waiting for a cashier, and by using data to present relevant recommendations during the ordering process. Its approach is to combine a customer-friendly ordering interface with management capabilities, so that restaurants can increase efficiency and revenue while maintaining control over menus, pricing and promotions across their locations. Typical features include visually rich digital menus with item photographs and descriptions, modifiers and combination options, upselling and cross-selling prompts, and integrated payment processing. Orders flow to the kitchen through printers or display systems, reducing errors caused by manual transcription. Operators can update menus and prices centrally, schedule promotions and manage item availability in real time, while reporting dashboards provide information on sales, popular items, peak periods and the effectiveness of recommendations. Online ordering capabilities extend the same experience to customers ordering for pickup or delivery from their own devices, and integration with point-of-sale systems helps keep data consistent. Because the solution is web-based, it can be deployed on a range of kiosk hardware and tablets without complex installation. InfiKiosk is aimed at quick-service restaurants, fast-casual chains, cafés, food courts and other food service businesses seeking to modernise ordering. Pricing is not published in this listing, and no information is provided about a free trial or free version.