MatrixCare Home Health & Hospice vs NDoc Comparison: Everything You Need to Know Before Choosing

NDoc is an electronic medical record and practice management system for hospice and home health organisations, developed by Thornberry Ltd, a long-established software company in the post-acute care market. It is designed for Medicare-certified agencies that deliver care in patients’ homes or through inpatient units. Hospice and home health providers operate under demanding regulatory requirements, including detailed clinical documentation, interdisciplinary care planning, quality reporting and complex billing rules. NDoc aims to improve care quality, financial performance and operational control by integrating clinical, administrative and financial processes within a single system. Its approach is to support clinicians at the point of care with structured documentation while ensuring that data flows through to billing and compliance reporting. The software reflects the vendor’s specialisation in this segment, where regulatory accuracy and efficient workflows are critical to agency sustainability. Key capabilities include patient intake and referral management, clinical documentation for nursing, therapy, aide and social work visits, plan of care development and interdisciplinary group meeting support. For hospice providers, NDoc supports election and certification tracking, medication profiles and inpatient unit management. Home health functionality addresses OASIS assessments and related requirements. Scheduling tools coordinate clinician visits, and mobile documentation allows staff to record care in the field, including when offline. Billing modules handle Medicare, Medicaid and private insurance claims, with validation to reduce rejections, while quality reporting and dashboards help agencies track compliance and outcomes. Integration capabilities support pharmacy services, laboratories and health information exchanges. Thornberry provides implementation, training and support services. NDoc can be deployed in hosted configurations suited to agencies without extensive IT infrastructure. The system is aimed at hospice organisations, home health agencies and combined providers in the United States, from small community-based agencies to larger multi-site operations. Pricing starts from around USD 3,150; there is no free trial and no permanently free version.