Passbolt vs AcuFill Comparison: Everything You Need to Know Before Choosing

AcuFill is an identity document capture and data intake solution from Acuant, now part of GBG, and associated with the IDology identity verification brand. It automates the process of reading government-issued identification documents, such as driving licences, passports and identity cards, and populating the extracted information directly into customer relationship management systems, electronic medical records or other business applications. The problem it solves is the manual, error-prone keying of personal data during onboarding and registration, which slows service, frustrates customers and introduces inaccuracies into core records. By scanning an ID and automatically filling in the relevant fields, AcuFill streamlines front-desk and back-office workflows and supports more reliable identity checks. The software works with desktop scanners, mobile devices and cameras to capture images of identity documents, using optical character recognition and barcode reading to extract names, addresses, dates of birth and document numbers. Data can then be mapped into fields within third-party applications without custom integration, often through form-filling technology that recognises target screens. Document authentication capabilities help detect tampered or fraudulent IDs, and captured images can be stored alongside records for audit purposes. Support for insurance card scanning makes the tool particularly relevant in healthcare settings, where patient registration requires both identity and coverage details. The product supports a wide range of document types from many countries, which is useful for organisations serving international customers. Typical users include hospitals and clinics, car rental and dealership businesses, hotels, financial institutions, government agencies and any organisation where identity documents are presented in person during onboarding. By reducing registration time and data entry errors, AcuFill aims to improve both customer experience and data quality. Deployment is generally on local workstations linked to supported scanning hardware. Pricing starts from around USD 2,500 with a free trial available; there is no permanently free version.