
Alvaria Cloud
Alvaria Cloud is a cloud contact center platform built for high-availability and backed by SLAs to support enterprise-scale deployments
What is Alvaria Cloud?
Alvaria Cloud is the only enterprise cloud contact center solution that allows you to adopt best-of-breed Customer Experience (CX) and Workforce Engagement Management (WEM) applications modularly. Start with one or more applications and then add applications with ease when ready for additional capabilities, as your needs change. With the Alvaria Cloud Platform, you have the advantage of knowing that all provisioning, security, user management and other administrative tasks are already configured
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Features
FAQ
The official website of Alvaria Cloud is https://www.alvaria.com/
Alvaria Cloud is the only enterprise cloud contact center solution that allows you to adopt best-of-breed Customer Experience (CX) and Workforce Engagement Management (WEM) applications modularly. Start with one or more applications and then add applications with ease when ready for additional capabilities, as your needs change. With the Alvaria Cloud Platform, you have the advantage of knowing that all provisioning, security, user management and other administrative tasks are already configured
Alvaria Cloud belongs to the Call Center, Call Center Workforce Management, Contact Center category.
Alvaria Cloud offers features such as Call Logging, Call Monitoring, Call Recording, Queue Management, Reporting/Analytics, Agent Interface, Employee Scheduling, For Call Centers, Labor Forecasting, Performance Metrics, Automated Routing, Chatbot, Computer Telephony Integration, IVR.
No, Alvaria Cloud does not offer a free trial.
Pricing
Starting at:
USD 90/per year
Free Trial Available
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