ChannelReply
Support app that links eBay, Amazon, Shopify, Walmart & more to helpdesks like Zendesk, Gorgias, Freshdesk and Zoho Desk.
What is ChannelReply?
ChannelReply makes it easy for ecommerce sellers to harness the power of their favorite helpdesk. Connect your support software to marketplaces like Amazon, eBay, Walmart, Shopify and Back Market. View critical buyer and order data alongside customer messages. Send replies and automate responses without breaking strict marketplace rules. Process refunds, request reviews, and more. Supports Zendesk, Freshdesk, Gorgias, Help Scout, Re:amaze and Zoho Desk. Get set up in minutes. Free 14-day trial.
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FAQ
The official website of ChannelReply is http://www.threecolts.com/
ChannelReply makes it easy for ecommerce sellers to harness the power of their favorite helpdesk. Connect your support software to marketplaces like Amazon, eBay, Walmart, Shopify and Back Market. View critical buyer and order data alongside customer messages. Send replies and automate responses without breaking strict marketplace rules. Process refunds, request reviews, and more. Supports Zendesk, Freshdesk, Gorgias, Help Scout, Re:amaze and Zoho Desk. Get set up in minutes. Free 14-day trial.
ChannelReply belongs to the CRM, Help Desk category.
ChannelReply offers features such as Data Import/Export, Email Management, Workflow Management, Access Controls/Permissions, Alerts/Escalation, Automated Routing, Multi-Channel Communication, Prioritization, Real-Time Notifications, Self Service Portal.
No, ChannelReply does not offer a free trial.
Pricing
Starting at:
USD 39/usage based
Free Trial Available
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