Best CRM Software for 2026 - Krowdbase

Zoho CRM is a customer relationship management (CRM) tool primarily used by small businesses in IT services, marketing, and software. It helps teams manage leads, automate sales workflows, and centralize customer data. Reviewers highlight its afforda...load more

HubSpot CRM is a contact and lead management platform used primarily by small businesses in marketing, IT, and software services. Reviewers highlight its ease of use, strong email tracking, and integrations with Gmail and Outlook. A 2025 update intro...load more

Freshsales helps small businesses manage contacts, leads, and campaigns from a single dashboard. Its most used by sales and support teams in service-oriented firms. Reviewers highlight its ease of use and built-in email tools, though youll likely fac...load more

Pipedrive is a customer relationship management (CRM) tool built for small businesses in industries such as IT, marketing, and finance. It supports sales, marketing, and admin teams in managing leads and pipelines through visual drag-and-drop workflo...load more

Salesflare is an intelligent CRM for small and medium sized B2B businesses, who want to sell more with less work. Salesflare automatically fills out your address book and keeps track of all interactions with the people you're in contact with. It take...load more

SugarCRM combines AI technology with advanced CRM capabilities to improve customer engagement, accelerate sales cycles and boost marketing impact. Renowned for its exceptional customizability, seamless integrations, and superior customer service, Sug...load more

Agile CRM helps small businesses manage customer relationships, automate marketing, and track team tasks. Its most used by marketing, support, and engineering roles. Reviewers value its contact database and task tools, though email limits and support...load more

All-in-one platform that helps businesses of all sizes manage customer relationships via email, SMS, chat and more.

SuiteCRM is the award winning Customer Relationship Management application brought to you by SuiteCRM Ltd (authors & maintainers). The application is enterprise ready and completely scalable to suit any business size or requirement. SuiteCRM is fully...load more

HoneyBook helps manage client workflows through invoicing, contracts, and communication tools. Its most used by admin and creative teams in service-based industries. Your team will appreciate its customer relationship management (CRM) and billing fea...load more

Build a customer 360 with a CRM that is deeply integrated across sales, service, marketing, commerce, and more with trusted AI, data, analytics, and collaboration in one integrated solution. Discover how Einstein 1 helps you become an AI Enterprise b...load more

Mailchimp is a marketing platform primarily used by small businesses in marketing and IT services to manage email campaigns and customer outreach. Users value its drag-and-drop editor and real-time analytics for campaign tracking. Its AI growth assis...load more

Dynamics 365 helps manage customer relationships, business operations, and reporting through centralized tools. Its most used by administrative and IT teams in software services and support roles. Its contact database and integrated business operatio...load more

ClickUp helps small businesses manage tasks, projects, and workflows with customizable views and automation tools. Its most used by marketing, IT services, and software services teams. Reviewers value its flexibility and collaboration features, thoug...load more

Zendesk Suite helps small businesses manage customer support across email, chat, and messaging channels. Its most used by IT services and software services teams handling daily ticketing workflows. Reviewers highlight its structured ticket management...load more

Insights from verified Capterra reviews from the past 2 years. Constant Contact helps small businesses manage outreach and engagement. Its popular with marketing and admin teams in nonprofits and service-based firms. Reviewers highlight its drag-and-...load more

ActiveCampaign helps small businesses automate email campaigns, manage contacts, and personalize outreach across channels. Its most used by marketing and administrative teams in service-based industries. Its automation depth and segmentation tools ar...load more

Airtable helps small teams organize tasks, projects, and databases with flexible views and integrations. Its most used by marketing, IT, and admin roles for daily workflows. Reviewers say its customization and task editing tools are effective, though...load more

Nimble is your AI-driven CRM for smarter email marketing, engagement, and business growth. We help small businesses, entrepreneurs, and teams nurture relationships, streamline outreach, and grow faster all from one simple platform. Nimble integrates...load more

NetSuite is a cloud-based enterprise-resource-planning system (ERP) used by small businesses in IT services, accounting, and retail to manage financials, billing, and reporting. Users highlight its real-time reporting and automation as key benefits b...load more

LiveAgent enables small businesses to manage customer support across chat, email, and social channels. Its most used by support and admin teams in IT services and retail industries. Ticket management and chat history are standout features while mobil...load more

Clio is a cloud-based law practice management tool primarily used by small legal firms for daily case tracking, billing, and client communication. It stands out for its intuitive time tracking and invoice creation features, with integrations such as ...load more

Keap helps small businesses manage customer relationships, automate outreach, and centralize contact data. Its most used by marketing, consulting, and real estate teams with daily customer relationship management (CRM) needs. Your team will value its...load more

Odoo helps businesses manage inventory across warehouses with barcode scanning and real-time tracking. Its most used by small firms in retail, consumer services, supply chain, and construction. Your team can benefit from Odoos modular design and its ...load more

Streamline your social media. Finally, the answer to keeping your brand active and engaged on social media without requiring so much time and effort.